Updox - Oh Snap!/ 401 Error Message

Updox - Oh Snap!/ 401 Error Message

Updox – Oh Snap! Missing or Incomplete Configuration

 

If when faxing to Updox you see this message displayed at the top:

 

 

-          Select “ Click here to correct configuration”.

-          Under “Updox Username” & Updox Password” Enter in your Updox credentials. (Updox username is your email address)

-          Select “Test Connection”.

 

If you receive this error message, it is stating there is an incorrect Username or Password:

 

 

-          Re- enter the credentials to try again, or go to the Updox Login page to request a password reset.

Sign in to Updox (myupdox.com)

 

Once you enter the credentials in correctly, you will see this message displayed:

 

 

-          Close Updox window and refax.


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